Roboest nv is committed to your privacy and the proper handling of your personal data. We, therefore, put every effort to plainly and clearly explain which personal data we collect, what purpose they will serve, and what your rights are in this respect.
The version of this privacy statement dates from (June 16, 2023).
“We” or “our” implies Roboest nv with its registered office at Veldkant 33a, B-2550 Kontich, Belgium, and with company number BE 0779.681.347
If you have any questions, comments, or complaints regarding this privacy statement or the processing of your personal data, or if you wish to exercise any of your rights, please contact us:
(a) Via-mail: hello@roboest.be, to the attention of our Privacy Officer;
(b) By post: to Roboest nv, Veldkant 33a, B-2250 Kontich, Belgium.
This privacy statement applies to this website, our direct marketing activities, and the overall organization of Roboest nv.
If you visit our website and/or are in contact with us, certain personal data may be processed. You will find more information on the different processing activities that may apply to you below.
When you visit our website, we may process personal data using online techniques such as cookies, trackers, scripts, and similar technologies (hereinafter referred to as 'cookies').
These may include:
(1) essential cookies that are strictly necessary to send a message via an electronic communications network, to ensure the security of our website, or to store information about the provision of a service that you expressly requested;
(2) Functional cookies that further shape your use of our website;
(3) Analytical cookies to measure, and analyze your use of our website;
(4) Marketing cookies to deliver (personalized) advertisements; and
(5) Other third-party cookies that we allow on our website.
For additional information, we refer to our cookie policy.
Consent - Contact forms are available on our website to get in touch with us. You can also reach us by email or phone at any time. We process personal data to process your contact request but have no visibility or control over any other personal data you may communicate to us via the open fields. Please do not include any confidential or sensitive data.
The data are processed with your consent. Please know that you can revoke it at any time. This revocation does not affect the lawfulness of the processing that took place before the revocation of your consent.
Legitimate interest – Roboest NV is continually looking for new customers, actively establishing new contacts for this purpose, and building relationships with existing customers. In this respect, your personal data will be processed (e.g. to invite you to other forms of communication, an event...).
The data processing is based on the legitimate interest of Roboest NV. You can always object to this according to the terms described under 'right to object' in the section 'What are your rights and how to exercise them'.
Consent - You can subscribe to our newsletter via our website. We process the collected personal data to contact you when a new newsletter is available.
The data are processed with your consent. You can revoke your consent at any time. This revocation does not affect the lawfulness of the processing that took place before the revocation of your consent. This means that your consent applies to all previously received newsletters but not to future mailings.
Consent – When you register for one of our events, personal data are handled to process your registration and the organization of the event.
The data are processed with your consent. You can revoke the given consent at any time without prejudice to the lawfulness of the data processing up to the time the revocation took place. This means that your consent applies to all previous events in which you have already participated, but you will no longer be invited to events in the future.
Consent to (spontaneous) applications and to build a recruitment pool. Legitimate interest for active recruitment.
When you(spontaneously) apply for a position at Roboest NV, Roboest NV processes your personal data for recruitment and selection of employees for open or future vacancies. The data are processed (including building a recruitment pool) with your consent. You can revoke the given consent at any time without prejudice to the lawfulness of the data processing up to the time the revocation took place.
When Roboest NV actively recruits, Roboest NV processes your personal data. This only includes the data that are publicly available (e.g. LinkedIn and Google platforms) or data transferred through third parties. This processing is based on the legitimate interest of Roboest NV. You can always object to this according to the conditions described under "Right to object" in the section "What are your rights and how to exercise them".
Finally, we refer to our legitimate interest in sharing your personal data with our affiliated and associated companies as part of our recruitment process. We always proceed intending to find a suitable assignment for you. You can always object to this according to the conditions as described under 'Right to object' in the chapter 'What are your rights and how can you exercise them'.
Legitimate interest – Roboest NV actively establishes contacts with potential suppliers and solidifies existing partnerships. To this end, our suppliers process the data of co-workers (cfr. account managers)
The data processing is based on the legitimate interest of Roboest NV. You can always object to this according to the terms described under 'right to object' in the section 'What are your rights and how to exercise them'
Consent - On our website, you can make appointments through our online appointment booking system. As a result, we process your personal data to organize and handle the appointment.
The data are processed with your consent. You can revoke the given consent at any time without prejudice to the lawfulness of the data processing up to the time the revocation took place. This implies that your consent applies to all previously booked appointments and is no longer for future appointments.
Consent – You can inquire and chat with our chatbot on our website. To this end, we process your data to enable communication.
The data are processed with your consent. You can revoke the given consent at any time without prejudice to the lawfulness of the data processing up to the time the revocation took place. This implies that your consent applies to all previous chats but not to future chats.
When you visit our website or use our products and services as a customer, we may use third parties, such as partners, affiliated and associated companies, and suppliers to whom we transfer your personal data as part of this process. The third parties help us provide, support, develop, and understand the use of our products and services and provide services such as hosting, customer and technical support, marketing, analytics, content delivery, and/or execution of online payment(s), among others.
In addition, we may also share data (including personal data) with third parties as part of a reorganization, restructuring, merger, sale, or other transfer of business assets. We share information provided by you, automatically collected information, and information from others with third parties to the extent necessary to enable them to provide their services or support. In the activities described above, we indicate for each activity the categories of third parties, other than affiliated and associated companies, with which we share your personal data.
Furthermore, we may have to provide access to your data or transfer your data because of a legal obligation. This can imply authorities, government agencies, or other third parties.
Finally, we may share your data if this proves necessary for your vital interest.
Roboest NV always tries to limit the transfer of personal data to third parties outside the European Economic Area ("EEA").
Should this nevertheless occur, we will ensure as soon as possible that this transfer is brought into line with the GDPR (by, among other things, the presence of an adequacy decision in the country concerned or the establishment of an appropriate alternative, additional measures, if necessary, etc.).
We refer to the section "Why and how do we process your personal data?") for specific transfers.
We will not retain your personal data for longer than strictly necessary to fulfill the purposes for which the personal data were collected or according to the legal obligation imposed on us. We refer to the section "Why and how do we process your personal data?") for the specific retention period.
European data protection legislation (GDPR) imposes certain conditions on organizations when they make decisions about individuals solely on the basis of processing operations that are fully automated, including profiling, and when the decisions have legal effects or other significant consequences. Roboest NV does not engage in this type of decision-making.
Roboest NV considers it important that you always retain control over the processing of your personal data. Below you will find more information on the various rights you have and can invoke in relation to the processing of your personal data:
Depending on the processing and its legal ground, certain conditions or restrictions may be attached to the exercise of the rights below.
To exercise the aforementioned rights, or information about them, please contact hello@roboest.be. We will provide more information if there are certain modalities associated with your request. Furthermore, we may request additional information to verify your identity so that your personal data are not erroneously deleted or shared with someone who is not entitled to them. We will endeavor to respond to your request without unreasonable delay but in any event within a period of a month from receipt of your request. If we cannot respond within one month and wish to extend the deadline, or if we will not act on the request, we will notify you.
When we process your personal data, you have the right to access your personal data, as well as certain additional information as described in this privacy statement. You have the right to receive from us a copy of the personal data we hold, provided this does not adversely affect the rights and freedoms of others. The first copy will be provided to you free of charge, but upon repeated request, we reserve the right to charge a reasonable fee.
If the personal data we hold about you are inaccurate or incomplete, you have the right to have this information corrected or, given the purposes of the processing - completed.
You have the right to have the processing of your personal data restricted. This means that the personal data may only be stored by us and used only for limited purposes. This right applies if any of the following situations occur:
In addition to our right to store your personal data, we can still process them, but only:
Before we lift the restriction on processing your personal data, you will be informed about it.
If the processing of your personal data is based on your consent, and the processing is carried out through automated processes, you have the right to receive a copy of your personal data in a structured, common, and machine-readable form. You also have the right, where technically possible, to have your personal data transmitted directly by us to a third party. This right does not apply where this would infringe the rights and freedoms of others.
You have the right to object to the processing of your personal data in the activities described above. In the latter case, this is only possible if the activity is related to
(1) the performance of a task in the public interest or in the exercise of a task in the exercise of public authority conferred on us or
(2)the protection of our legitimate interests or those of a third party.
If you object to the processing of your personal data, we will no longer process the personal data unless we can demonstrate legitimate interests for processing that outweigh your interests, fundamental rights, and freedoms.
If your personal data are processed for direct marketing purposes, regardless of whether this is initial or further processing, you have the right to object to this processing at any time and free of charge, including in the case of profiling insofar as it relates to direct marketing. If you raise such an objection, we will cease to process your personal data for this purpose.
You have the right to request us to delete your personal data. This means that the personal data must be deleted by us without unreasonable delay. This right applies if any of the following situations occur:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- You withdraw your consent on which the processing is based, and there is no other legal basis for processing your personal data;
- Your personal data have been processed unlawfully;
- Erasure of your personal data is necessary to comply with European or Belgian law;
If you request to delete your personal data, we will delete the personal data unless any of the following situations (exceptions) occur:
- The processing is part of exercising the right to freedom of expression and information;
- Deletion is not applicable for the reason of general interest in the domain of public health;
- Deletion is not applicable given the need for archiving in the public interest, or statistical purposes;
A legal obligation to retain the data applies; or,
- Deletion is not applicable given the institution, exercise, or substantiation of a legal claim.
If you have consented to certain processing of your personal data, you can withdraw your consent at any time. We try to make a withdrawal of consent as simple as giving your consent possible, wherever possible.
When your personal data are used in the context of automated individual decision-making and when these decisions have legal effects or other significant consequences, you can ask us to stop using your data. If you oppose such processing, we will stop or restrict processing unless there are compelling reasons to do so.
If after reading this privacy statement you have further questions or comments regarding the collection and processing of your personal data, you can always contact us at the following e-mail address: hello@roboest.be.
In addition, you have the right to submit any comments and observations or complaints to the supervisory authority responsible for data protection. You can do this in the EU Member State where you reside, the place where you work, or the place where the alleged breach took place. In Belgium, you can file a complaint with the Data Protection Authority:
Gegevensbeschermingsautoriteit (Data ProtectionAuthority)
Drukpersstraat 35,1000 Brussel
+32 (0)2 274 48 00
https://www.dataprotectionauthority.be/citizen/actions/lodge-a-complaint
www.gegevensbeschermingsautoriteit.be
Our organisation and our website are a dynamic and innovative environment. This privacy statement may be modified if our services or applicable legislation is required. This means that we are constantly looking to provide a better service tailored to your needs. It is possible that there will be new applications where we will collect or process your personal data in a different way. As a matter of course, we will inform you when there are important changes to this privacy statement, and we will ask your permission if necessary.